The four hard promises.

The family is asked to enter information about someone they love · a photograph, a biodata, a family history. That is the highest-trust act any product asks of a user. These are the promises that make the trust reasonable.

Never public.

Nothing about the family is uploaded to a public directory. No search engine indexes any biodata. No profile is exposed to a swipe interface. No photograph is displayed outside the private introduction channel the family opens.

Never sold.

No family data is shared with any third party for any commercial reason. No advertising network is loaded on any page of this house. No analytics beacon on the marketing pages. The house is paid by memberships, and by nothing else.

Never used to train AI.

No biodata, no note, no message, no photograph is used to train any model · Solene’s or a vendor’s. Every specialist system the house uses to read biodata is a stateless service · nothing is retained beyond a request.

Delete everything with one click.

Close the account at any time. Every photograph, note, biodata, and introduction record is destroyed within seventy-two hours. A written confirmation arrives at the email on file. The house does not retain data after a family asks to be forgotten. Data export and account close are available at /settings/actions.

Reporting a concern

The report and appeal surfaces are always available · /report for a safety concern about a family, an introduction, or the house itself · /appeal for a decision the house has made. A person reads every submission within seventy-two hours.

Storage and retention

Family data is stored on Supabase infrastructure in the United States, encrypted at rest with a rotating key. Photographs are stored in an access-controlled bucket, never public. Retention runs on a family’s own timeline · the moment a family closes the account, the destruction cascade runs within seventy-two hours.